We guarantee your total satisfaction and offer a world-class returns policy. If your new and unused gear just doesn't fit your needs, we will issue you a refund or exchange. Any new or unused returns must be in the condition you received them in with the original box and/or packaging and the manufacturer tags where applicable.
Please take note of the following requirements to facilitate a return or an exchange.
· We require items to be returned in their original packaging and in their original condition accompanied by sales invoice within 30 days from date of delivery
· We regret it but used items cannot be returned for exchange or credit unless due to manufacturer defect
· We will accept returns for any item that is defective due to manufacturing defect. We will handle the return to the manufacturer for you, and happily provide a replacement, if manufacturer agrees to do so. The replacement could be the closest approximation if the original is no longer available or a store credit will be issued, which will be determined at our discretion
· Any electronic products including watches that have been opened and/or used cannot be returned unless the item was received defective
· All nutritional products and food products sales are final
· All underwear sales are final
· All “On sale” item sales are final
· All swimwear item sales are final
To return item(s), please follow these steps:
Place in a large envelop or box up the item(s) you're returning/exchanging, and use the original invoice to explain in detail the reason for the return or exchange.
Please send the item(s) to the following address,
Action X Store
28 Bonham Strand, Sheung Wan
Tel: +852 3102 2977
Please contact us if you wish to return or exchange an item and need any assistance.
© Action X HK Limited 2019
Action X HK Ltd. G/F, 28 Bonham Strand, Hong Kong
Company No.:: 61474492-001-05-14-8
Contact No.: 31022977
Email address: firstname.lastname@example.org