Action X Store Terms & Condition

Terms and Conditions: These terms apply to the purchase and sale of products through These Terms are subject to change by us without prior written notice at any time, in our sole discretion.

Shipments & Delivery: Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. 

Return & Exchange: If you are not completely satisfied with your purchase for any reason, you can simply return any unused item within 10 days of purchase for a credit note or exchange (less cost of shipping).

  • No Refunds.
  • Exchange possible for unused products within 10 days (Hong Kong) / 21 days (International) from the date of purchase.
  • We require items to be returned in their original packaging and in their original condition.
  • Please note that used items cannot be returned for exchange or credit unless due to manufacturer defect.
  • We will accept any item that is defective due to a manufacturer issue at any time. We will handle the return to the manufacturer for you and happily provide a replacement. The replacement could be the closest approximation if the original is no longer available or a refund which will be determined at our discretion.
  • Any electronic products that have been opened and/or used cannot be returned unless the item was received defective.
  • All nutritional products and food product sales are final.
  • All underwear and swimwear sales are final.
  • All outlet items are non-returnable, non-refundable, and non-exchangeable.

Return by Post: To return an item to Action X Store, please place in a large envelope or box up the item(s) you're returning/exchanging.

Return in Store: Bring the item(s) you're returning/exchanging to our store in their original packaging and in their original condition accompanied by sales invoice within 10 days (Hong Kong) / 21 days (International) from date of delivery to return/exchange.  

Action X Store
125 Wing Lok Street
Sheung Wan, Hong Kong
Tel: +852 3102 2977

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