Action X Store Terms & Condition

Terms and Conditions: These terms apply to the purchase and sale of products through https://actionxstore.com/. These Terms are subject to change by us without prior written notice at any time, in our sole discretion.

Shipments & Delivery: Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. 

Return & Exchange: If you are not completely satisfied with your purchase for any reason, you can simply return any unused item within 10 days of purchase for a credit note or exchange (less cost of shipping).

  • No Refunds.
  • Exchange possible for unused products within 10 days (Hong Kong) / 21 days (International) from the date of purchase.
  • We require items to be returned in their original packaging and in their original condition.
  • Please note that used items cannot be returned for exchange or credit unless due to manufacturer defect.
  • We will accept any item that is defective due to a manufacturer issue at any time. We will handle the return to the manufacturer for you and happily provide a replacement. The replacement could be the closest approximation if the original is no longer available or a refund which will be determined at our discretion.
  • Any electronic products that have been opened and/or used cannot be returned unless the item was received defective.
  • All nutritional products and food product sales are final.
  • All underwear and swimwear sales are final.
  • All outlet items are non-returnable, non-refundable, and non-exchangeable.


Return by Post: To return an item to Action X Store, please place in a large envelope or box up the item(s) you're returning/exchanging.

Return in Store: Bring the item(s) you're returning/exchanging to our store in their original packaging and in their original condition accompanied by sales invoice within 10 days (Hong Kong) / 21 days (International) from date of delivery to return/exchange.  

Action X Store
28 Bonham Strand
Sheung Wan, Hong Kong
Tel: +852 3102 2977

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